Refund policy - Mandip Aromas (MAN-DIP)
The prime focus of MAN-DIP is complete customer satisfaction In case you are not pleased with the services provided; we will refund the money if the reasons are genuine and proved after proper investigation.
Before buying any product, it is requested to read the entire prints of each product before buying it. In case of any defect, you need to inform our team by sending us a mail support@man-dip.com within the time frame of 24 hours of attaining and accepting the product.
In case any product, that has been received by you in a damaged condition due to transportation or manufacturing defect, it can either be replaced or refunded. The requests for the refund will be carefully investigated and considered by our customer support team.
In order to initiate the process of refund/return/cancellation, you can contact us by emailing us on support@man-dip.com
The refunds are initiated within 4-5 days of the inspection of the product. When it comes to the receipt of the refund, it would depend on the mode payment chosen by you. In case of Debit Card and Credit Card transfers, the time taken for the refund depends on the concerned bank. The expected time for the refund is 5-7 working/ business days.
